Unable to run application

Nov 24, 2008 at 9:05 PM
Hello all.

I hope I am not missing something obvious here. I just downloaded the 1.1 release of the application, unzipped it and tried to run the exe (by clicking on it). After a few seconds, a pop-up appears indicating the SPContentDeploymentWizard has stopped working.

Looking at the problem details section of the pop-up, I see that one of the problem signatures says System.IO.FileNotFoundException.

I am using Windows Vista (build 6.0.6000).

Any ideas?

Actually, here is the problem detail dump ...

Description:

Stopped working

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: spcontentdeploymentwizard.exe

Problem Signature 02: 3.0.1.0

Problem Signature 03: 48d6d3ac

Problem Signature 04: SPContentDeploymentWizard

Problem Signature 05: 3.0.1.0

Problem Signature 06: 48d6d3ac

Problem Signature 07: 157

Problem Signature 08: e6

Problem Signature 09: System.IO.FileNotFoundException

OS Version: 6.0.6000.2.0.0.256.6

Locale ID: 1033

Nov 25, 2008 at 11:40 AM
I realized after reading the readme.txt file that I am supposed to run this application on the Sharepoint server rather than from my workstation. Doh!
May 18, 2009 at 5:13 AM

Please help.

I really need to get this application up and running because it'll allow me to do an export on immediate content such as lists/libraries, but will exclude all child webs of the web (does anyone know an alternative that can let me do this?)

back to my post, when i double click the application, it'll load with the hour glass and then the hour glass will disappear without loading the application up. i go to task manager and if the SPContentDeploymentWizard process is there, i can end the process and try load the application up again with the same results.

i've tried to delete the SP Content Deployment Wizard folder and unzip the contents of the original SP Content Deployment Wizard file onto the local drive of the SP WSS server but again with the same results. i've tried to download a fresh copy of SP Content Deployment Wizard 1.1 and again, same results. i've tried to download a fresh copy of SP Content Deployment Wizard 2.0 beta and again, same results.

thing is, i can run it on my test server with the same specs. i.e. Windows Server 2003 R2, Standard 64 bit, Service Pack 2

what can i do???

any help is greatly appreciated

May 18, 2009 at 8:31 AM

@NorfolkInChance,

It sounds like either a permissions issue or that perhaps you're running it from a network share rather than on the SharePoint server itself? My suggestion would be try using different accounts - the account will need permissions on the local box as well as in the SharePoint farm.

It does sound like there are no issues with the copy/copies of the Wizard you have downloaded if you have it working in other environments, so those would be my ideas.

HTH,

Chris.

May 18, 2009 at 8:32 AM

@NorfolkInChance,

It sounds like either a permissions issue or that perhaps you're running it from a network share rather than on the SharePoint server itself? My suggestion would be try using different accounts - the account will need permissions on the local box as well as in the SharePoint farm.

It does sound like there are no issues with the copy/copies of the Wizard you have downloaded if you have it working in other environments, so those would be my ideas.

HTH,

Chris.

May 20, 2009 at 9:13 AM

Hello,

 

I have the same problem on XP Pro SP3 and it is not olny on my machine but I tried to install it on the other with the same spec and the problem is the same. When I donload and try to install Realese 1.1 it is not possible when I download and install Realese 2.0 Beta I can isntall but when I run it i see the same error message:

EventType : clr20r3     P1 : spcontentdeploymentwizard.exe     P2 : 4.0.0.0
P3 : 4a11dbb0     P4 : spcontentdeploymentwizard     P5 : 4.0.0.0    
P6 : 4a11dbb0     P7 : 10b     P8 : d5     P9 : system.io.filenotfoundexception

In my case this is not a problem of permission because I have Adm permission on both machines.

Any ideas?

May 20, 2009 at 10:28 AM

@grnfish,

Ah - you need to install/run the tool on the SharePoint server itself - not your XP desktop. Future versions will have a check in the installer for this, but unfortunately the current one doesn't.

So install on the SharePoint server (or VM or whatever) and you should be fine.

HTH,

Chris.

May 20, 2009 at 10:13 PM
Edited May 21, 2009 at 7:45 PM

Hi.

I unzip the 1.1 version package on my primary front-end server (MOSS 2007).

When I run the tool in command-line mode, I see DW20.exe takes a lot of process (I kill the process) and I got this error in Event Viewer:

Event Type:    Error
Event Source:    .NET Runtime 2.0 Error Reporting
Event Category:    None
Event ID:    5000
Date:        5/20/2009
Time:        4:42:57 PM
User:        N/A
Computer:    KM-WB001
Description:
EventType clr20r3, P1 spcontentdeploymentwizard.exe, P2 3.0.1.0, P3 48d6d3ac, P4 spcontentdeploymentwizard, P5 3.0.1.0, P6 48d6d3ac, P7 158, P8 82, P9 system.nullreferenceexception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
0010: 20 00 73 00 70 00 63 00    .s.p.c.
0018: 6f 00 6e 00 74 00 65 00   o.n.t.e.
0020: 6e 00 74 00 64 00 65 00   n.t.d.e.
0028: 70 00 6c 00 6f 00 79 00   p.l.o.y.
0030: 6d 00 65 00 6e 00 74 00   m.e.n.t.
0038: 77 00 69 00 7a 00 61 00   w.i.z.a.
0040: 72 00 64 00 2e 00 65 00   r.d...e.
0048: 78 00 65 00 2c 00 20 00   x.e.,. .
0050: 33 00 2e 00 30 00 2e 00   3...0...
0058: 31 00 2e 00 30 00 2c 00   1...0.,.
0060: 20 00 34 00 38 00 64 00    .4.8.d.
0068: 36 00 64 00 33 00 61 00   6.d.3.a.
0070: 63 00 2c 00 20 00 73 00   c.,. .s.
0078: 70 00 63 00 6f 00 6e 00   p.c.o.n.
0080: 74 00 65 00 6e 00 74 00   t.e.n.t.
0088: 64 00 65 00 70 00 6c 00   d.e.p.l.
0090: 6f 00 79 00 6d 00 65 00   o.y.m.e.
0098: 6e 00 74 00 77 00 69 00   n.t.w.i.
00a0: 7a 00 61 00 72 00 64 00   z.a.r.d.
00a8: 2c 00 20 00 33 00 2e 00   ,. .3...
00b0: 30 00 2e 00 31 00 2e 00   0...1...
00b8: 30 00 2c 00 20 00 34 00   0.,. .4.
00c0: 38 00 64 00 36 00 64 00   8.d.6.d.
00c8: 33 00 61 00 63 00 2c 00   3.a.c.,.
00d0: 20 00 31 00 35 00 38 00    .1.5.8.
00d8: 2c 00 20 00 38 00 32 00   ,. .8.2.
00e0: 2c 00 20 00 73 00 79 00   ,. .s.y.
00e8: 73 00 74 00 65 00 6d 00   s.t.e.m.
00f0: 2e 00 6e 00 75 00 6c 00   ..n.u.l.
00f8: 6c 00 72 00 65 00 66 00   l.r.e.f.
0100: 65 00 72 00 65 00 6e 00   e.r.e.n.
0108: 63 00 65 00 65 00 78 00   c.e.e.x.
0110: 63 00 65 00 70 00 74 00   c.e.p.t.
0118: 69 00 6f 00 6e 00 20 00   i.o.n. .
0120: 4e 00 49 00 4c 00 0d 00   N.I.L...
0128: 0a 00                     ..

Should the tool be installed on another server instead of one of my front-end server? (Or on my SQL cluster or on one of my application server?!?)

Must the tool be called with the name of the site collection has its first parameter? (like SPContentDeployementWizard.exe http://km/SiteCollectionA)

The server runs under Windows 2003 Server R2, Service Pack 2. 32 bits edition. Release 12.0.0.6219 of MOSS 2007.

Many thanks,

 

Joël.

 

Update:

The only difference because our DEV environment (the tool works!) and the PROD, was :

 

.Net Framework 2.0 SP1 (Dev) versus .Net Framework 2.0 (PROD)

Office Project Server 2007 (PROD) and not installed on DEV env.

 

May 22, 2009 at 11:53 AM

I have the same issue I installed it on Server SBS 2003 but the DW20 proccess is taking a lot of memory and proccesor time...

May 25, 2009 at 10:43 AM

Hi Joël,

The 1.1 version of the tool doesn't have command-line support - so the DW20 issue you're seeing is because an exception is happening and the Dr. Watson error reporting process is spawned. If you need command-line support try the beta 2.0 version - this can be used from the command-line via a custom STSADM command.

HTH,

Chris.

May 25, 2009 at 10:47 AM

grnfish,

From reading your comment, I think you're seeing an exception because you're trying to use the tool on a SharePoint server which isn't SharePoint 2007 (either WSS or MOSS). The tool doesn't support SharePoint 2003 I'm afraid - future versions will hopefully have a check so this is clearer when you try to use the tool in an environment like that.

HTH,

Chris.

May 25, 2009 at 4:49 PM

Hi Chris.

Thank you for your answer.

I try it in two ways, via command-line prompt and also starting it with Windows Explorer.

I try using my account (admin on the server and also farm admin) without success.

I try to run it (RunAs) with Windows file Explorer, with the farm account, also without success.

In Windows Task Manager, I see that the Mem Usage goes to around 132,000K went things goes wrong (1.1) and around 136,000K with version 2.0.

Not long after I launch the application (2-3 seconds), I see that DW20.EXE was launched.

Any clue?

Thanks,

Joël.

 

May 25, 2009 at 7:06 PM

Hi Joël,

Hmm, I don't really see what you're doing wrong to be honest! I can't understand why you're having a problem when so many other people are OK.

In terms of memory usage, the app doesn't really do anything until the site URL is entered and it retrieves all the nodes for the treeview - so it's somewhat surprising that you see this memory usage, but perhaps it's due to the exception which is happening/error reporting process etc.

Just as a check, can you try re-downloading the 2.0 version from Codeplex and trying again please? I recently re-uploaded the zip so just want to check against the current file there.

Thanks,

Chris.

May 25, 2009 at 8:28 PM

Hi Chris.

I download the version, un-install the release 2.0 and install back the actual version on site and nada, the same thing, See DW20.Exe appears after a 2-3 seconds, the application took around 136,000K then crash. Yes, I know. The application run on internal and dev sites, but not on our external environment! That also drive me nuts!

Here the error (Event Viewer);


Event Type:    Error
Event Source:    .NET Runtime 2.0 Error Reporting
Event Category:    None
Event ID:    5000
Date:        5/25/2009
Time:        3:02:21 PM
User:        N/A
Computer:    KM-WB001
Description:
EventType clr20r3, P1 spcontentdeploymentwizard.exe, P2 4.0.0.0, P3 4a11dbb0, P4 spcontentdeploymentwizard, P5 4.0.0.0, P6 4a11dbb0, P7 10c, P8 76, P9 system.nullreferenceexception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
0010: 20 00 73 00 70 00 63 00    .s.p.c.
0018: 6f 00 6e 00 74 00 65 00   o.n.t.e.
0020: 6e 00 74 00 64 00 65 00   n.t.d.e.
0028: 70 00 6c 00 6f 00 79 00   p.l.o.y.
0030: 6d 00 65 00 6e 00 74 00   m.e.n.t.
0038: 77 00 69 00 7a 00 61 00   w.i.z.a.
0040: 72 00 64 00 2e 00 65 00   r.d...e.
0048: 78 00 65 00 2c 00 20 00   x.e.,. .
0050: 34 00 2e 00 30 00 2e 00   4...0...
0058: 30 00 2e 00 30 00 2c 00   0...0.,.
0060: 20 00 34 00 61 00 31 00    .4.a.1.
0068: 31 00 64 00 62 00 62 00   1.d.b.b.
0070: 30 00 2c 00 20 00 73 00   0.,. .s.
0078: 70 00 63 00 6f 00 6e 00   p.c.o.n.
0080: 74 00 65 00 6e 00 74 00   t.e.n.t.
0088: 64 00 65 00 70 00 6c 00   d.e.p.l.
0090: 6f 00 79 00 6d 00 65 00   o.y.m.e.
0098: 6e 00 74 00 77 00 69 00   n.t.w.i.
00a0: 7a 00 61 00 72 00 64 00   z.a.r.d.
00a8: 2c 00 20 00 34 00 2e 00   ,. .4...
00b0: 30 00 2e 00 30 00 2e 00   0...0...
00b8: 30 00 2c 00 20 00 34 00   0.,. .4.
00c0: 61 00 31 00 31 00 64 00   a.1.1.d.
00c8: 62 00 62 00 30 00 2c 00   b.b.0.,.
00d0: 20 00 31 00 30 00 63 00    .1.0.c.
00d8: 2c 00 20 00 37 00 36 00   ,. .7.6.
00e0: 2c 00 20 00 73 00 79 00   ,. .s.y.
00e8: 73 00 74 00 65 00 6d 00   s.t.e.m.
00f0: 2e 00 6e 00 75 00 6c 00   ..n.u.l.
00f8: 6c 00 72 00 65 00 66 00   l.r.e.f.
0100: 65 00 72 00 65 00 6e 00   e.r.e.n.
0108: 63 00 65 00 65 00 78 00   c.e.e.x.
0110: 63 00 65 00 70 00 74 00   c.e.p.t.
0118: 69 00 6f 00 6e 00 20 00   i.o.n. .
0120: 4e 00 49 00 4c 00 0d 00   N.I.L...
0128: 0a 00                     ..

May 25, 2009 at 9:32 PM

Hi Joël,

Could it be that you're not running the app as a user with appropriate permissions in SharePoint? If the user you're logging onto the box is isn't the user which has permissions (e.g. the farm admin), you need to do a right-click and 'Run as...', then enter the credentials of this user.

I did think the current version caught this case properly, but it's definitely something to think about?

Chris.

May 26, 2009 at 4:19 PM

Hi Chris.

I just did it (Run As) with the farm service account and it did work either.

I put here a small AVI showing to you the behaviour:

http://macupdate.dmrconseil.com/Temp/SPDeploymentWizard.avi

You might have to download it locally to view it.

Cheers,

Joël.

May 26, 2009 at 10:52 PM

Hi Joël,

Hmm, well it looks like you're certainly doing everything right. I'm really not sure what the issue is I'm afraid - I've just downloaded the Wizard again from Codeplex and installed it and it worked fine on my VM.

It's definitely an environment issue - I'm just not sure what exact thing in your production environment is causing the tool to fail. It might be worth asking the server administrators if they can think of what it might be.

My other suggestion would be to either:

- enable trace (using trace switches "COB.SharePoint.Utilities.DeploymentWizard.Core" and "COB.SharePoint.Utilities.ContentDeploymentWizard" set to verbose) to see what gets logged

- download the source code of the Wizard with .pdb files and do some remote debugging (if permitted)

If you're not a developer you might need to get help from someone who understands System.Diagnostics.Trace in .Net to help you enable it. This might show us a few lines of log output before the failture which would give us more information on *where* it's failing, so we can pinpoint the issue.

Cheers,

Chris.

 

Jul 2, 2009 at 6:55 PM

Hi Chris.

The application is finally working now. We made a maintenance on the environment (apply all Microsoft service pack/hotfix) for Windows OS and SharePoint application.

Since the update, I could now run the application! Cannot point which update was required to be able to run the application.

Many thanks for helping me find the issue.

Have a nice day,

Joël.

 

Oct 10, 2009 at 10:41 AM

Hi,

 

I am having the same clr error. The strange thing for me is that it was working perfectly fine and then suddenly stopped. I performed one export, then the next time i went to open it, it just bombs out with the clr error. I have tried reinstalling it a few times, on different drives including C: and tried different adminitrator users.

 

Its a shame as i really want to use the extra features of this application during our content deployment.

Oct 12, 2009 at 8:33 PM

@3dluke,

Are you running the tool directly on your SharePoint server? The Wizard cannot be used remotely e.g. from a standard desktop - it *has* to be installed and run on the server.

What you're describing is consistent with running the Wizard on some other location.

HTH,

Chris.